Our Current Hours of Operation are Mon-Fri 8am-5pm PST. - Online Ordering is now available!

Cold Weather Disclaimer Given - Customer Accepts Responsibility


Customer given Cold Weather Disclaimer- Customer is Accepting Responsibility if product is frozen in Transit.

Portola Paints is not responsible for shipments that are frozen since weather is uncontrollable.

Due to colder temperatures at the moment, we ask that you wait to place your order during warmer temperatures if there are concerns of product potentially freezing.

Portola Paints is not responsible for products that are frozen during transit since weather is uncontrollable.


If the order is time sensitive and you are willing to accept responsibility for the shipment we can make a note on the quote to ship out when the order is ready regardless of weather.  

We thank you for your patience and understanding!

Digital swatches are a rough estimation of color - purchasing sample jars or sample chip sets are the best way to see actual colors.

Our paints and pigments consist of natural ingredients - there can be slight variation between batches

You may also like